Portfolio Manager (Membership)

Portfolio Manager (Membership)

📍 Hybrid (2 days in office – Thursdays essential)

💰 £68,322 – £71,918 per annum (depending on experience)

🕒 Permanent

Lead the future of membership. Shape products that truly make an impact.

We’re looking for a strategic and commercially minded Portfolio Manager (Membership) to lead the development and transformation of a dynamic membership product portfolio for a professional membership organisation.

This is a high-impact leadership role where you’ll drive innovation, shape membership pathways, and ensure products deliver real value to members, employers, and stakeholders.

The Role:

Reporting to the Product Director, you’ll take ownership of the membership product portfolio, leading strategy, lifecycle management, and performance. You’ll play a key role in evolving membership categories and propositions, ensuring they remain relevant, compliant, and future-focused.

Key Responsibilities:

Product Strategy & Innovation

• Define and deliver the membership product portfolio strategy and roadmap
• Design and refresh membership categories and member pathways
• Identify market opportunities and drive product innovation
• Ensure alignment with regulatory and industry standards

Portfolio & Performance Management

• Oversee the full product lifecycle across the portfolio
• Set and track KPIs, using data to optimise performance and drive growth
• Manage budgets, forecasts, and financial performance
• Identify risks and opportunities across products and services

Collaboration & Delivery

• Work cross-functionally with teams across product, marketing, tech, and professional standards
• Translate customer needs and market insight into actionable product plans
• Ensure strong go-to-market strategies for all products

Leadership

• Lead, coach, and develop a team of Product Managers and Associates
• Foster a high-performance, commercially focused culture
• Build strong stakeholder relationships internally and externally
• Act as a subject matter expert for membership products

About You:

You’re an experienced membership or product professional with a strong track record of delivering impactful products in a regulated or professional body environment.

You will bring:

• Experience designing membership propositions, categories, and pathways
• Strong understanding of product lifecycle management and strategy
• Proven ability to lead teams and deliver through others
• Excellent stakeholder management and influencing skills
• Commercial acumen with strong analytical and financial skills
• A strategic mindset with a hands-on, delivery-focused approach

Why Apply?

• Play a pivotal role in shaping a future-focused membership offering
• Lead meaningful product innovation with real-world impact
• Work in a collaborative, forward-thinking environment
• Competitive salary and flexible hybrid working

If you’re ready to take ownership of a high-profile portfolio and drive meaningful change, we’d love to hear from you. To apply, please send your CV and cover letter to Simone Loxton: simone@memcom.org.uk