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smartimpact

Enhanced

smartimpact
3 Orchard Place

London , SW1H 0BF

United Kingdom

Steve Sydee

0845 544 2043

info@smartimpact.co.uk
https://smartimpact.co.uk/
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At smartimpact, we thrive on making great technology drive efficiency and growth in non-profit organisations. Since 2007, we’ve delivered innovative digital solutions that help membership bodies, trade unions, charities, regulators, and professional institutes engage their audiences and drive real impact.

We’re in London, with UK and EU-wide reach, and work with organisations of all sizes. We align our team to wrap around your in-house skills, ensuring smooth delivery and long-term success.

Members and supporters are at the heart of what you do. That’s why we create elegant, effective CRM, AI, portal and website solutions, always centred around their needs.

Non-profits come to us when they want to:

  • Modernise technology with minimal risk
  • Deliver digital-first member experiences
  • Improve member loyalty value, satisfaction, and lifelong engagement
  • Unlock staff productivity through practical AI

We’re not your typical software supplier. Our team of NFP consultants, tech experts, designers, and project managers has delivered over 200 successful projects using Microsoft Dynamics 365, Umbraco, ChatGPT and Copilot, with a strong focus on quality, results, and sector-specific AI innovation. smartAI is a suite of award winning ready-to-go AI assistants built specifically for the non-profit sector to optimise workflows, boost engagement, and claw back valuable time across your organisation.

Case Studies

  • Teachers’ Union of Ireland - A smarter approach to membership and DAS
  • FIA's amazing 1000%+ ROI using smartAI

    • Testimonials

  • What I value most is the efficiency. Processes that used to take hours or even days now happen automatically in the background, freeing our teams to focus on what really matters — supporting members.

    Patricia Keating , Teachers’ Union of Ireland

  • There were two or three key reasons why we chose smartimpact, but probably the biggest one was they are one of the very few firms that really understand the membership sector. We found during the implementation process that this has really paid dividends

    Digital Transformation Programme Manager ,The Chartered Institute of Insurance

    • Services

    Digital Services
    smartimpact delivers end-to-end digital solutions for membership organisations, combining CRM, CMS, and AI to streamline operations, boost engagement, and ensure secure, scalable transformation tailored to the not-for-profit sector.
    IT Consultancy
    smartimpact offers expert IT consultancy tailored to membership organisations, providing strategic guidance, digital transformation planning, and system integration support to ensure scalable, secure, and future-ready technology solutions.
    Websites, CRM & CMS
    smartimpact delivers integrated CRM, CMS, and website solutions that streamline operations and improve member engagement. From responsive websites to personalised content and full member lifecycle management, every tool is secure, scalable, and purpose-built.