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Wattle

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Wattle
Unit 7 Pinkers Court, Briarlands Office Park

Gloucester Road, Rudgeway

Bristol , BS35 3QH

United Kingdom

Andrew Vance

0117 9717547

info@wearewattle.com
https://memex.wearewattle.com/

MemEx - The platform membership organisations run on

Wattle is the membership technology company behind MemEx - one connected platform built specifically for membership organisations.

For more than 15 years, we’ve worked exclusively with professional bodies, institutes, learned societies, and trade associations, combining deep membership expertise with proven Microsoft and Umbraco technology.

MemEx brings together the technology needed to run membership, deliver better digital experiences, and put AI to work across your organisation. And because it is modular, you can start with what you need today - whether that is MemEx CRM, MemEx Web or MemEx Member Portal - and connect more of the platform over time.


One Connected Platform. Two Powerful Layers.


The Experience Layer supports day-to-day membership:

  • MemEx CRM - membership CRM built on Microsoft Dynamics 365 and the Power Platform, with proven capability for applications, renewals, CPD, events, finance, governance and more.
  • MemEx Web - Umbraco-powered websites connected directly to live membership data and services.
  • MemEx Member Portal - joined-up self-service for renewals, payments, CPD, events, learning and profile management.


The Intelligence Layer takes MemEx beyond traditional membership software.

At its forefront are Digital Specialists - AI agents designed for real membership work. They can identify what deserves attention, investigate what is happening, recommend what to do next and keep people involved in the decision. Behind them:

  • A Context Engine provides the organisational knowledge, history and rules needed to understand your organisation.
  • AI & Reasoning brings together the most appropriate models, data and analytical capabilities for each task.
  • Operations turns intelligence into action, maintaining a record of findings, recommendations, decisions and outcomes.


Built around Membership

MemEx starts with proven membership capability rather than a blank system, then configures around the way your organisation works - from grades, applications and renewals to CPD, qualifications, events, finance, committees, communications and reporting.

Wattle works with 65+ membership organisations, combining membership expertise, technology and AI to help them run membership better and prepare for what comes next.


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Case Studies

  • The Geological Society of London - The Society partnered with Wattle to replace fragmented legacy systems with a unified MemEx platform spanning CRM, member portal and website. The new digital foundation supports global membership services, improves self-service and reduces long-term operational risk.
  • Chartered Institute of Export & International Trade - CIOE&IT partnered with Wattle to replace fragmented systems with a single MemEx platform spanning Microsoft Dynamics 365, Umbraco, Member Portal and integrated payments. Delivered through a phased approach, the programme modernised membership, training, events and commercial operations while creating a connected digital experience that continues to evolve.

    • Testimonials

  • The decision to work with Wattle has been fundamental to the success of our global transformation programme. We have collaborated in a genuine partnership together and they are fully invested in the success of our organisation. Communications between our respective project teams has been continual which has enabled Wattle to deliver swift outcomes. Their membership sector expertise has also ensured they challenge us where appropriate, and we have re-engineered both our membership and case management processes as a result. Within a few months of go-live with the MemEx platform we saw an increase of £500,000 in invoiced membership income.

    Mital Bulsara, Head of IT & Business Transformation ,Chartered Institute of Arbitrators

  • Wattle have been fantastic to work with on our CRM rebuild project. Their team have demonstrated strong technical expertise, a friendly, approachable and collaborative attitude, and a thorough understanding of the potential of Dynamics 365. We’re delighted with the results and wouldn’t hesitate to recommend them. We look forward to continuing to work with Wattle over the coming years as we develop our digital offering in line with our sustainability commitments and the NOAH Strategy.

    Dawn Howard, CEO ,National Office of Animal Health

  • We're delighted to be strengthening our partnership with Wattle with the delivery of our member-facing and public-facing platforms to deliver value and positive impact for our stakeholders, drive strategic engagement, and achieve our charitable object through our digital platforms. Wattle have been a fantastic partner over the past 12 months, and we're delighted to continue this partnership into the future.

    Paul James, Director of Communities ,Institute of Physics & Engineering in Medicine

    • Services

    Websites, CRM & CMS
    Built on the membership sector's most popular technologies, Microsoft Dynamics 365 CRM and Umbraco CMS, our MemEx Platform seamlessly integrates CRM, Website, and Member Portal into a single membership management system.
    Online Community Platforms
    Our cutting-edge MemEx Member Portal empowers your members to build their own public profiles, networks, and communities in your portal - not on external social media platforms like LinkedIn or WhatsApp, where you can't track, measure, or monitor member engagement.
    Digital Services
    Our full range of digital services enable us to assist organisatons with fully integrated website CMS builds, CRM solution deployments, portal developments, complex bespoke software developments, and complex system integration projects.
    IT Consultancy
    From taking on existing systems to delivering large scale digital transformation projects, our highly experienced in-house Business Analysts, CRM Consultants, and Solution Architects provide expert guidance along the way.
    Outsourced IT & Cloud Services
    Our Support & Maintenance Services ensures uninterrupted business as usual operations by providing Microsoft Dynamics 365, Power Platform, and Umbraco CMS support, designed to address critical incident management and resolution, as well as day-to-day systems administration.